Can you connect to Wi-Fi but can't connect to the internet? Causes and remedies on PC

First of all, if you are connected to Wi-Fi but cannot connect to the internet, try this immediately.

• Turn off the power to your computer, Wi-Fi router, and Hikari Denwa Router (ONU) (unplug the power cable), then turn them back on, in the order closest to the outside. (Example: Hikari Denwa router → Wi-Fi router → PC)
• If you are connected to the internet using IPv6, try changing it to IPv4 (this is an effective method if you cannot view a specific page)
• Check your Internet Service Provider (ISP) website for provider outages
• Call the support of your optical cable provider (FLET'S Hikari, Docomo Hikari, au Hikari, SoftBank Hikari), etc.
• Try changing your Wi-Fi router to another Wi-Fi router

Please try as much as you can.
In particular, methods 1 and 2 often improve the problem, otherwise there is a high possibility that there is a problem with the equipment or the line.

Please refer to this article.
Solutions when only your computer can't connect to Wi-Fi or the Internet

Introduction: I can connect to Wi-Fi but cannot connect to the internet. What is the cause of this phenomenon?

Not being able to access the Internet even though Wi-Fi is connected is one of the common problems that many people experience.

A Wi-Fi connection means that your computer and wireless router are communicating properly. However, if this router is not connected to an external network, that is, the Internet, you will not be able to surf the web. Possible reasons for this gap include router configuration errors, provider failures, unpaid bills, and problems with the Hikari line.

For example, a family member may change the router settings, or there may be temporary communication problems due to nearby construction work. Also, you may miss billing from your provider, resulting in late payments. When these situations occur, you may be unable to use the Internet even though Wi-Fi is connected.

In short, just seeing a Wi-Fi connection does not necessarily mean you can use the Internet. It is important to identify the cause of the problem and take appropriate measures.

Difference between Wi-Fi and Internet connection

Wi-Fi and internet connectivity are closely related, but they are not the same thing. You may not be able to access the Internet just by connecting to Wi-Fi.

Wi-Fi is a way for your device (computer or smartphone) to communicate with a wireless router. The Internet connection is the part of this router that communicates with the outside world, the Internet. When Wi-Fi is connected, it just means that the device and router are communicating, but it doesn't mean that the router is properly connected to the Internet.

Even if you have a strong Wi-Fi connection at home, if the cable is disconnected or there is a problem with your provider, you may not be able to connect to the Internet. In this case, even if the Wi-Fi signal is strong, you will not be able to access websites or send or receive emails.

Understanding the difference between Wi-Fi and Internet connection will make it easier to deal with problems when they occur. The situation where you can connect to Wi-Fi but cannot connect to the internet is often due to the difference in these two connections.

Examples of common computer problems

The problem of being able to connect to Wi-Fi on your computer but not connecting to the Internet is a common problem, and it can be solved by looking at some typical cases.

This problem usually occurs due to incorrect router settings, incorrect computer settings, or temporary communication failures. These problems often occur during general use.

For example, your Wi-Fi password is incorrect, your router needs to be restarted, or your computer's network settings are incorrect. Knowing these cases will help you quickly identify problems and take appropriate action.

The phenomenon of connecting to Wi-Fi but not being able to connect to the internet is a troublesome problem for computer users, but by understanding the specific cases, you will be able to respond quickly and accurately. Even first-time users will be able to deal with such problems without feeling anxious.

If you are having trouble connecting to the internet, please refer to the following page.
Reasons for not being able to connect to the internet and 10 solutions

Main reasons why you cannot connect to the Internet even though your computer is connected to Wi-Fi

Being unable to connect to the Internet even though your computer is connected to Wi-Fi can be extremely troublesome and troubling. Here, we will explore the main causes and deepen our understanding.

Reason: This situation can occur for a variety of reasons, typically due to a misconfigured router, incorrect network settings on your computer, or a problem with your security software. Knowing these causes will help you deal with the problem.

Specific example: For example, if your router's password settings are incorrect, you may be unable to access the Internet even though you can connect to Wi-Fi itself. A similar situation may also occur if your computer's network settings are incorrect.

Conclusion: Wi-Fi connects but the internet doesn't connect. Many of these computer problems are related to router and computer settings. Checking and correcting those settings can resolve the problem. Often connected. Even beginners will be able to enjoy the Internet with peace of mind by understanding the causes and solutions explained in this article.

Misconfigured settings or mistakes on your computer or Wi-Fi router

Misconfigured computer or Wi-Fi router settings are a very common cause of not being able to connect to the Internet even though Wi-Fi is connected. Here, we will look at specific examples and solutions.

Various settings are required between the Wi-Fi router and computer, and if any of them are incorrect, you may not be able to connect to the Internet. Many people may find the settings difficult, but keeping in mind some basic checkpoints will help you solve the problem.

If your router's SSID or encryption method does not match your computer, you may not be able to connect to the internet. A similar problem may also occur if your computer's IP settings are not set to automatic acquisition. Properly configuring these settings will often resolve the issue.

Misconfiguring your computer or Wi-Fi router may seem like a difficult problem for beginners, but it can often be resolved by checking some common settings. If you encounter a problem, calm down and review the settings. A simple check can help you regain a comfortable online life.

Wi-Fi router firmware issue

One of the main reasons why you can't connect to the Internet even though Wi-Fi is connected may be a problem with the Wi-Fi router's firmware. This is a case where the router's "brain" program is outdated or malfunctions.

Reason: Firmware is software that controls the router's operation, and if there is a problem with this part, the router itself may appear to be working, but you may not be able to connect to the Internet.

Specific example: For example, if your router's firmware is outdated, it may not be compatible with the latest security measures, and as a result, you may be unable to connect to the Internet. To resolve this issue, we recommend downloading and updating the latest firmware from your router manufacturer's official website.

Conclusion: Wi-Fi router firmware issues may be a little difficult for beginners, but they can be resolved by using the manufacturer's support page or getting professional help. When a problem occurs, don't be afraid to try to solve it. By updating to the latest information, you will be able to obtain a stable internet environment.

Internet Service Provider (ISP) failure

One of the problems where you can't connect to the Internet even though Wi-Fi is connected is due to a problem with your Internet Service Provider (ISP).

An ISP is a company that provides Internet connectivity, and if a technical failure occurs on this company's side, you will not be able to access the Internet even if your home router is connected to Wi-Fi.

For example, if there is a problem with local communications equipment, the route from your ISP to the Internet may be interrupted. In this situation, although the Wi-Fi itself is working fine, you will not be able to open Internet pages. Many ISPs quickly share outage information on their official websites, so you can check the information there.

ISP failures are not something that you can resolve on your own, but you can understand the current situation by contacting your ISP's support or checking the failure information on the official website. You will likely have to wait until the outage is resolved, but if your ISP responds quickly, normal service will be restored.

If there is a problem with IPoE connection (IPv6)

You should know that one of the situations where you can't connect to the Internet even though Wi-Fi is connected is that there may be a problem with the IPoE connection (IPv6).

IPoE (IPv6) is a new technology for connecting to the Internet. If a problem occurs with this connection method, the connection to the internet may be interrupted even though the Wi-Fi itself is working without any problems.

For example, you may suddenly be unable to view a particular page even though you were able to connect without any problems until now. For example, I can see Google search results, but I can't see Yahoo! JAPAN pages.

In this case, there is a high possibility that there is a problem with the IPoE (IPv6) connection.

IPoE connection problems can often be resolved by individuals, so it's a good idea to check your router settings and device compatibility, and seek professional support if necessary. Since the latest technology may be involved, it is important to consult an expert if you do not have specialized knowledge.

Impact of security software

It is important to understand that security software may be the cause of the problem of not being able to connect to the Internet even though Wi-Fi is connected.

Security software exists to protect your computer from viruses and unauthorized access. However, sometimes these software may mistakenly block legitimate network connections.

For example, security software may decide that it does not trust a newly installed application and block that application from connecting to the Internet. As a result, you may not be able to use the Internet only with certain programs or browsers. To resolve this issue, you will need to review your security software settings and adjust them to allow connections that are incorrectly determined to be untrusted.

Security software plays an important role, but it must be properly configured and understood, as some settings can cause problems with internet connectivity. When facing such troubles, it is a good idea to check the settings of your security software and seek professional help if necessary.

Specific solutions for not being able to connect to the Internet even though Wi-Fi is connected when using a computer

The problem of connecting to Wi-Fi but not being able to connect to the Internet is a problem for computer users, but it can usually be resolved by applying specific solutions.

This problem can be caused by a variety of factors, including misconfigurations, router issues, and security software, so it's important to try the correct solution.

First, check your computer's Wi-Fi settings to make sure you're connected to the correct network. Next, try restarting your router or updating it to the latest firmware. If the problem still persists, checking the settings of your security software or consulting an expert is an option.

Wi-Fi and internet connection problems can often be resolved with a little technical knowledge and patience. If the problem persists, it may be a good idea to seek professional help. By understanding how to deal with this problem, you will be able to solve it yourself if you encounter the same problem again.

Restart your Wi-Fi router and computer

One effective solution to the problem of not being able to connect to the Internet even though Wi-Fi is connected is to restart the Wi-Fi router and computer.

When this problem occurs, the cause may be a temporary software or hardware failure. A reboot can often reset these temporary errors.

First, turn off your Wi-Fi router, wait a few minutes, then turn it back on. Next, restart your computer and check the connection to Wi-Fi. This simple action can resolve many connection issues.

Restarting your Wi-Fi router and computer is an easy solution that even beginners can try, and it is often surprisingly effective. Trying this method once is a good first step to determining whether more advanced measures are required.

Review and reconfigure computer and Wi-Fi router settings

If you can't connect to the Internet even though Wi-Fi is connected, reviewing and reconfiguring the settings of your computer and Wi-Fi router may be an effective solution.

Misconfigurations or changes caused by updates can be the main cause of connection failures, so reviewing your settings and reconfiguring them if necessary will likely resolve the issue.

For example, if a proxy is enabled or the IPv6 settings are incorrect in your computer's network settings, you may not be able to connect to the Internet. The same applies if the security settings of your Wi-Fi router have changed. Checking these settings and returning them to the correct values can often resolve the issue.

Reviewing and reconfiguring settings is a bit technical, but basic steps can often resolve the issue. Even if you don't have any specialized knowledge, you can proceed by referring to the manual or online guide.

Update your computer's network driver

When you can connect to Wi-Fi but cannot connect to the Internet, updating your computer's network driver is often an effective solution.

Drivers are necessary for your computer's hardware and operating system to communicate properly. Outdated or corrupted drivers can cause problems with network connectivity.

If your Wi-Fi connection is unstable or slow, your network card driver may be outdated or corrupted. To resolve this issue, we recommend that you right-click the network card driver from Device Manager and update it to the latest version. Updates typically occur over the Internet, so you may need to use another connection method, such as a wired connection.

Updating the driver is an easy solution that even beginners can do as it does not require any technical knowledge. However, if you encounter any issues during the update process, we recommend seeking professional support. By updating to the latest driver, you can expect connection stability to improve.

Checking and resolving double router issues

One of the problems where you cannot access the Internet even though Wi-Fi is connected is the dual router problem. By resolving this issue, you will be able to connect to the internet normally.

The double router problem refers to a situation where two or more routers are operating at the same time in a home, which can disrupt communications. When this condition occurs, one router cannot recognize the other router, resulting in an inability to connect to the Internet.

For example, you may experience this issue if you use both a Wi-Fi router provided by your provider and a Wi-Fi router you purchased yourself. An effective solution is to disable the DHCP function on one router or review the settings so that the routers do not interfere with each other.

The double router problem may be a bit difficult, but it can often be resolved by configuring the router correctly. If you are unsure, it is also important to consult professional support. By making the correct settings, you will be able to enjoy a comfortable internet life.

Contacting support from your Internet Service Provider (ISP) or Wi-Fi router manufacturer

If the problem of not being able to connect to the Internet even though Wi-Fi is connected does not resolve, contacting professional support is effective. With their professional help, problem identification and resolution will go smoothly.

In situations where it is difficult to deal with the problem yourself or the cause cannot be determined, the support center of the Internet service provider (ISP) or device manufacturer can provide specialized analysis and solutions. They have experience in solving various problems, so you can expect them to respond appropriately.

For example, if you are having trouble configuring your router no matter how many times you try, we recommend contacting the router manufacturer or ISP's support center. They often provide detailed setup instructions through remote control or telephone support, and can help solve problems that are difficult for amateurs.

If you reach the limit of what you can do on your own, don't hesitate to contact our support center. Their specialized knowledge and experience will make you a strong ally in solving network problems. With reliable support, you can enjoy the internet with peace of mind.

Preventative measures: To prevent future computers from not being able to connect to the Internet even though they are connected to Wi-Fi.

It is important to take preventative measures to prevent problems where you can connect to Wi-Fi but cannot connect to the Internet. This will ensure a comfortable internet experience.

Problems often occur suddenly, and dealing with them can take time and effort. By performing appropriate settings and care in advance, you can minimize the risk of trouble.

There is a way to regularly update the firmware and drivers of your router and computer to prevent problems caused by outdated settings. In addition, advance preparation is the key to preventing problems, such as properly configuring the wireless network security settings to prevent unauthorized access from outside.

Preventive measures to prevent problems from occurring are the basis for comfortable internet use. Make it a habit to regularly update and review settings to reduce the risk of problems occurring. By doing so, you can have a comfortable internet life.

Daily Wi-Fi router and computer maintenance

Daily Wi-Fi router and computer maintenance is an important step to prevent problems where you can connect to Wi-Fi but can't connect to the Internet.

This is because Wi-Fi routers and computers can gradually degrade in performance and cause problems if they are not properly configured and cared for.

For Wi-Fi routers, restarting them regularly can prevent problems such as memory leaks. Also, on your computer, maintain a smooth connection by checking network settings and removing unnecessary software. These daily maintenance tasks are easy to perform even for beginners, so it will be useful to remember them once.

To prevent internet connection problems, it is essential to take care of your Wi-Fi router and computer on a daily basis. With a little effort, you can use the Internet comfortably, so be sure to make maintenance a habit.

Checking the correct settings of your Wi-Fi router and computer

Checking the correct settings on your Wi-Fi router and computer is an important way to prevent problems where you can connect to Wi-Fi but cannot connect to the Internet.

If the settings are incorrect, you may be unable to access the Internet even if you can connect to Wi-Fi itself. Confirming that the settings are correct will help prevent problems.

Incorrect settings, such as an incorrect DNS address in your Wi-Fi router settings or an incorrect proxy setting in your computer's network settings, can cause problems connecting to the Internet. It is necessary to detect and correct such configuration errors early.

To prevent internet connection problems, regularly check whether the Wi-Fi router and computer settings are correct. The setting method is described in the manual of the router or computer, so it is safe to work while checking it. Enjoy a comfortable internet environment with the correct settings.

Selection of high quality equipment

In order to prevent Wi-Fi problems from occurring, it is essential to select high-quality equipment.

Cheap, low-quality routers and computers can be prone to failure or difficult to set up. These problems often cause problems such as connecting to Wi-Fi but not connecting to the Internet.

Routers from well-known manufacturers are generally reliable, easy to set up, and have good support. On the other hand, cheap unknown routers can cause connection problems due to complicated settings and unstable operation, so be sure to check the reputation and quality carefully before purchasing.

In order to maintain a stable Wi-Fi and Internet connection, it is important to choose high-quality equipment. By choosing a product that is reliable and well-supported, you will be able to reduce problems and enjoy a comfortable online life. By taking a little time to choose a good product at the beginning, you can avoid problems later on.

Summary: Overcoming the computer problem of not being able to connect to the Internet even though Wi-Fi is connected

Problems with not being able to connect to the Internet even though there is a Wi-Fi connection can occur due to various reasons.

Through this article, you will be able to learn specific troubleshooting techniques and understand preventive measures such as selecting the correct equipment, checking settings, and daily maintenance.

Computers and the Internet have become indispensable in our lives, but it is important to have the knowledge and attention to use them smoothly.

We hope this information will help you enjoy a comfortable online life.