Causes and solutions for Win10 laptop touchpad not responding

This time, we will introduce solutions for when the touchpad of a Windows 10 laptop does not respond.

If you use the touchpad on your laptop, you can conveniently move the pointer without using a mouse, so it may be a problem if it stops working.

There can be many reasons why the touchpad is not responding, so try the solutions introduced here one by one.

Causes of unresponsive touchpad on Windows 10 laptop

If the touchpad on your Windows 10 laptop is not responding, the following possibilities may be considered.

• Touchpad is disabled
• touchpad is dirty
• There is a problem with the touchpad driver
• There is a problem with the cable connecting the touchpad.
• Touchpad is malfunctioning

Touchpad is disabled

If your Windows 10 laptop's touchpad is unresponsive, the touchpad may be disabled.

If the touchpad setting is disabled, the touchpad will not respond when operated.

Please check the steps below and enable the touchpad function.
→Enabling touchpad functionality in settings

The touchpad is dirty (if it doesn't respond well)

If your laptop's touchpad is unresponsive, it may be due to a dirty touchpad.

If the surface of the touchpad gets dirty, it may become less responsive or become unresponsive.

→How to clean the touchpad

There is a problem with the touchpad driver

If your Windows 10 laptop's touchpad is unresponsive, there may be a problem with the driver.

In such cases, updating or reinstalling the touchpad driver may be effective.

In particular, be careful if a mark such as "!" appears in the item corresponding to the touchpad when you check the device manager.

If the "!" mark appears, it means that some kind of error has occurred with that device.

→Update the touchpad driver

→Reinstall the touchpad driver

There is a problem with the cable connecting the touchpad.

If your Windows 10 laptop's touchpad is unresponsive, there may be a problem with the cable connecting the touchpad.

Some touchpads are attached to the computer, while others are external, but both require a cable connection.

Even the ones attached to the computer are connected internally by cables, so if there is an issue with these cables, the touchpad may not respond.

Touchpad is malfunctioning

If your laptop's touchpad is not responding, the touchpad itself may be malfunctioning.

If the touchpad still does not respond even after trying other solutions, or if you suspect that you have splashed water on it, there is a high possibility that the touchpad is malfunctioning.

In this case, we recommend that you take your laptop to the manufacturer/company and request that the touchpad be repaired.

Solutions for when Windows 10 touchpad is not responding

Here are some solutions for when the touchpad on your Windows 10 laptop is not responding:

• Enabling touchpad functionality in settings
• Clean the touchpad
• Update the touchpad driver
• Reinstall the touchpad driver
• Try enabling it using a shortcut key (function key).
• try removing the mouse
• Try disabling touchscreen
• Check in BIOS
• Restart your computer
• discharge your computer
• Remove peripherals connected to USB

Solutions vary and depend on the cause.

Regarding solutions such as BIOS settings, the screen will be different from usual and will be related to the system, so it may be a good idea to do it if you have tried other things and it doesn't work.

Enabling touchpad functionality in settings

As mentioned in the previous cause, the reason why the touchpad does not respond may be because the touchpad function is not enabled.

In this case, you can enable the touchpad function from the settings.

Check if the setting is enabled. To enable the setting, please follow the steps below.

[How to enable touchpad function]

1. Select "Start"
2. Select "Settings"
3. Select "Device"
4. Select "Touchpad"
5. Toggle enable/disable

Clean the touchpad

If the touchpad becomes unresponsive due to dirt, we recommend cleaning it.

Since the touchpad is something you touch with your hands, dirt and sebum from your hands tend to accumulate on it.
It is sensitive to moisture, so keeping it as clean as possible is the key to making it last longer.

It doesn't take much effort, as all you have to do is wipe off the dirt on the surface with a wet tissue and then wipe off the remaining moisture with a dry cloth.

It is a good idea to clean it frequently when you have free time.

Update the touchpad driver

If you're experiencing touchpad issues, updating your drivers may resolve the issue.

[How to update the touchpad driver]

1. Right click "Start"
2. Select "Device Manager"
3. Select "Mouse and other pointing devices"
4. Right-click the item that corresponds to the touchpad
5. Select "Update Driver"

Reinstall the touchpad driver

If your touchpad is unresponsive, reinstalling the driver may resolve the issue.

[How to reinstall the touchpad driver]

1. Right click "Start"
2. Select "Device Manager"
3. Select "Mouse and other pointing devices"
4. Right-click the item that corresponds to the touchpad
5. Select "Uninstall"
6. Restart your computer when finished
7. It will be automatically reinstalled after rebooting.

Is it possible to enable it using a shortcut (function key)?

If the touchpad is not responding, you may have accidentally pressed a shortcut and the touchpad functionality has been disabled.

The shortcut key for the touchpad is the "fn" key + "keys with a touchpad symbol from F1 to F12, etc." (Depends on the computer)

Activate the touchpad by pressing the shortcut key several times and it should become responsive.

try removing the mouse

If the touchpad is not responding, you may be able to get it to respond by removing the mouse.

Some touchpad settings do not turn off the touchpad even when a mouse is connected.
If this is disabled, the touchpad will not respond if a mouse is connected.
Try disconnecting your mouse and using the touchpad.

If you want to use the touchpad even when a mouse is connected, you can switch this setting.

[How to set the touchpad to not turn off when connecting a mouse]

1. Select "Start"
2. Select "Settings"
3. Select "Device"
4. Select “Touchpad” from “Bluetooth & other devices”
5. Check "Do not turn off touchpad when mouse is connected"

Try disabling touchscreen

If your touchpad is unresponsive, disabling touchscreen functionality may resolve the issue.

[How to disable touch screen function]

1. Right click "Start"
2. Select "Device Manager"
3. Select "Human Interface Device"
4. Right-click on HID-compliant touchscreen item
5. Select "Disable device"
6. Select "Yes"

Check with BIOS (UEFI)

If the touchpad does not respond after trying various things, the touchpad may be disabled in the BIOS settings.

To start the BIOS, press the BIOS startup key such as F2 repeatedly while the logo is displayed immediately after starting the computer. (Depends on the computer)

Then select the touchpad item to enable or disable it.

The item name may be ``Details'' - ``NX Pad'' or ``Advanced'' - ``I/O) device. A configuration'' - ``Pointing Device.''

Restart your computer

If your touchpad becomes temporarily unresponsive, restarting your computer may fix the problem.

However, if the touchpad remains unresponsive even after restarting your computer, you may want to try other solutions.

discharge your computer

If your laptop's touchpad is unresponsive, discharging your computer may fix the problem.

The method of discharging a computer differs between desktop and laptop computers.

For laptops, turn off the power, remove the battery from the main unit, and leave it for at least an hour. Also remove the power cord from the outlet.

Once the discharge is complete, restart your computer and check the status of the touchpad.

Remove peripherals connected to USB

If your laptop's touchpad is unresponsive, removing peripherals may help.

Try removing the mouse, USB memory, etc. connected to your laptop via USB, and check if the touchpad responds well.

If the touchpad on your Windows 10 laptop is unresponsive

If the touchpad on your Windows 10 laptop responds but doesn't work properly, check to see if the touchpad is dirty.

If the touchpad is dirty, it may become less responsive. Dirt and dust from your hands may have accumulated from daily operations.

In such cases, we recommend cleaning the touchpad using the methods below.

How to clean the touchpad

How to clean the touchpad is as follows.

1. Wipe off any dirt on the touchpad surface with a wet tissue, etc.
2. Remove moisture with a dry tissue or cloth

It's an easy method and doesn't involve difficult work such as disassembling or removing parts, so it might be a good idea to try cleaning it first.

Another good idea is to use a toothpick to remove dirt that has accumulated in the corners of the touchpad.

Of course, frequent cleaning is effective, but it is also recommended that you use clean hands to prevent stains.

If two-finger operations on the touchpad do not respond

When using the touchpad, there may be times when you need to use two fingers to scroll or perform other operations.

At that time, you may not be able to perform two-finger operations or the device may not respond.

In such cases, reviewing your settings may resolve the issue.

[How to check the settings if two-finger operations do not respond on the Windows 10 touchpad]

1. Select "Start"
2. Select "Settings"
3. Select "Device"
4. Select "Touchpad"
5. Select "Additional settings"
6. properties are displayed
7. Check the settings from "ClickPad Settings" etc.

After checking the settings, if the device still does not work properly, the problem may be resolved by executing "Reset device" which can be selected from the properties.

Summary of cases when the touchpad of a Windows 10 laptop does not respond

This time, we explained the case where the touchpad of a Windows 10 laptop is not responding or is poorly responsive.

There are various reasons why the touchpad may not respond, so it's a good idea to take a close look at the condition of the device and try to deal with it as soon as possible.

In particular, your touchpad may become unresponsive because you pressed a shortcut unexpectedly. If the touchpad suddenly becomes inoperable, you may have pressed a shortcut, so please give it a try.

Also, if you don't clean your touchpad often, you might want to take this opportunity to clean it.