What is the reputation of Doctor Home Net? Are computer repairs cheap?

The main reviews of Doctor Home Net are as follows.
This article also explains this in detail.

• Polite and easy to talk to
• Fast repair response
• Easy to understand explanation
• I'm curious about the price
• I'm concerned about the attitude of the store staff.
• I'm curious about the repair details.

"I want to send my computer in for repair, but I don't know where to go."
“What is the price and process for computer repair?”
"I'm curious about Doctor Homenet's reputation."

I think there are some people who are worried about this.

When your computer breaks down, it can be difficult to deal with it on your own, and it can also be difficult to find a company to hire.

This time, we will explain the reputation and repair contents of "Doctor Home Net", a company specializing in computer repair.

You will be able to understand the market price of computer repairs and the process when requesting a request through Doctor Home Net, so please use this as a reference.

What is the market price for computer repair? Is it cheap to bring in?

If your computer breaks down, if your warranty is valid, you may be able to have it repaired for free.

For non-warranty repairs, the repair amount will vary depending on the symptoms of the failure and the manufacturer/company, so please check.

The price range for each symptom is as shown below.

• Power does not turn on: Approximately 5,000 to 30,000 yen
• Monitor failure: Approximately 30,000 yen
• Hard disk failure: around 40,000 to 50,000 yen

Also, if you are going to hire a repair company, the cost may be lower if you take it to a store.

When your computer breaks down, the first thing you should do is request a quote.

Where should I go to get my computer repaired?

You can request computer repair from the following specialized companies:

• computer manufacturer
• computer repair company
• Home electronics retail store

If your computer is under warranty when you purchased it, you may be able to have it repaired for free by contacting the manufacturer. If you have a warranty, they may be able to help you.
However, if you request the manufacturer, there is a risk that the data will be deleted and the data will be returned to the factory default state.
When I sent my tablet in for repair in the past, I was told that the protective film would run out, even though there was no problem with the monitor.
In any case, if you send it to the manufacturer for repair, data will be erased and all parts that might break will have to be replaced, so you need to be prepared for the repair to take 2 to 3 weeks and to be quite expensive.

However, if there is no warranty, you may be able to save money by hiring a repair company.
This is because manufacturers often use genuine parts when making repairs, while repairers often use substitute parts.
Also, if you want it repaired right away, it is more likely that it will be completed faster if you hire a repair company.
The advantage of hiring a repair company is that the data can often be repaired quickly and without losing data.

Other places to request repairs include electronics retailers.
This is a type of service such as Yamada Denki or Bic Camera, where you basically bring your own equipment and request repairs.
If you request a home electronics retail store, the charges may be higher because the manufacturer handles the work for you.
Each home electronics retailer has its own monthly support, so if you subscribed when you purchased your computer, you will be able to receive support smoothly.

When requesting computer repair, it is a good idea to choose a company according to your purpose, as shown below.

• I want the product to be repaired using genuine parts even if there is a warranty or it takes time → Manufacturer
• I would like to have the repair done as quickly as possible and at a low cost → Repair company
• I would like to consult at the place where I purchased my computer → Home electronics retailer

What is Doctor Home Net?

Doctor Home Netis a computer repair and support specialist with a track record of supporting 140,000 cases a year.
In addition to repairing computer equipment, we also handle troubleshooting related to settings and the internet, as well as repairing devices such as iPhones and Android devices. Consultations regarding home-built PCs are also available.

There are approximately 300 locations across the country, so you can fulfill your wish to request a service from a provider as close to you as possible.

We support on-site repairs, carry-in repairs, and home delivery repairs, and telephone support is also available.
We can often resolve problems within the same day, so you can rely on us as your go-to place for emergencies.

You can also rest assured that you will know the cost in advance, and if there are any additional costs, we will explain them to you.

Official siteThe repair methods and fees for each type of computer trouble are carefully listed, so it would be a good idea to check how much it will cost.

What are the reputations and reviews of Dr. Home Net's computer repair?

In this section, we will introduce the reputation and reviews of people who have actually used Doctor Home Net. We picked up both good and bad reviews.

Many of the highly rated reviews included the following:

• Polite and easy to talk to
• Fast repair response
• Easy to understand explanation

Many people with low reviews seem to be concerned about the following points:

• I'm curious about the price
• I'm concerned about the attitude of the store staff.
• I'm curious about the repair details.

Specific reviews are listed below.

[Good reputation/reviews]

”My laptop was broken, so I brought it in from the reservation center to make a reservation.First of all, the staff at the reservation center were polite and attentive. They kindly listened to my concerns.The repair response was very quick and I am glad I consulted here (^-^)It was very helpful.I would like to come back if I have a problem again.”

Quote:Google reviews Yokohama Rokkakubashi store

”I had them take a look at my old computer. They were very polite and immediately opened the computer and determined that it was unusable. It was a reservation system, so there was no need to wait, and there were no other customers, so it was very comfortable. The customer service was satisfactory.”

Quote:Google reviews Hiroshima store

``Since last Friday, an error occurred in Excel on my computer, and I was unable to work, so I asked a company that provides on-site computer service.
The person in charge was very nice and explained things in an easy-to-understand manner to those of us who didn't know anything about computers, and all the errors were resolved. That was a really big help.
Thank you very much.
Also, if you have any problems, please feel free to ask. ”

Quote:Google reviews: Nagoya store

[Bad reviews/reviews]

“The price is high.
Goods are sold for 30% more than the list price. Some store staff have bad attitudes. ”

Quote:Google reviews: Nagoya store

"My PC broke and I consulted with them. I was surprised at how high the estimate was. I consulted with another store and was given a free estimate at 1/3 of the price. It was a waste to pay the consultation fee."

Quote:Google reviews: Osaka Suita store

``I had my computer repaired, but I was not satisfied with the amount paid, the results of the repair, or the explanation given beforehand.''

Quote:Google reviews: Tokyo Mita store

Doctor Home Net repair process and fees

At Doctor Home Net, you can choose from the following repair and support methods.

• On-site repair
• Bring-in repair
• home delivery repair
• phone support

In this article, we will explain the process and fees when requesting repairs from Doctor Home Net.

On-site repair

With on-site repair, a support person will visit your home or office to perform repairs and troubleshoot problems.

If you have a problem with the internet or peripherals, or if you would like us to take a look at the surrounding environment, an on-site repair service may be appropriate.

On-site repair fees start at 8,800 yen (visit basic fee: 5,500 yen + environmental/trouble diagnosis fee: 3,300 yen).
In addition to the above, there will be repair and support fees, so you should expect the total cost to be around 20,000 to 30,000 yen.

The flow of on-site repairs is as follows.

1. Call Doctor Home Net
   Call 0120-49-85-00 (toll free) and explain the nature of the problem.
   Telephone reception hours are 9:00-21:00, 365 days a year.
   We will also adjust the date and time.
2. Get an estimate in advance on the day of your visit.
   After confirming the symptoms and problems, we will provide you with an estimate.
3. work
   After accepting the quotation, repair and support work will be carried out.
   The working time is usually about 1 to 2 hours.
4. payment
   Payment will be made after the work is completed.
   Payment methods can be cash, various credit cards, or QR codes.

Bring-in repair

If you bring your computer in for repair, you will have to leave your computer at the store and have it repaired.

It would be a good idea to check which stores support it and bring your computer directly.
However, some stores may require you to contact them by phone in advance, so it's a good idea to contact them just in case.

Also, please note that bring-in repairs do not support data recovery on iPhones or mobile phones.

The cost for bringing in repairs starts from 6,600 yen (basic bringing in fee: 3,300 yen + environmental/trouble diagnosis fee: 3,300 yen).
In addition to the above, there will be a work fee, so it may cost around 13,000 to 30,000 yen.

The flow of bringing in repairs is as follows.

1. Bring your computer to the store
   Reservations by phone may be required.
   Call 0120-49-85-00 (toll free) and explain the nature of the problem.
   Telephone reception hours are 9:00-21:00, 365 days a year.
2. Estimate before work
   After confirming the symptoms, we will provide you with an estimate and completion date.
3. payment
   Payment will be made when you receive the computer after the work is completed.
   Payment methods can be cash, various credit cards, or QR codes.

home delivery repair

With home-delivery repair, you can have your computer shipped via courier service and repaired.
Recommended if you don't have time to take your computer to the store.

Delivery repair fees start from 8,800 yen (basic fee: 3,300 yen + environmental/trouble diagnosis fee: 3,300 yen + return shipping fee: 2,200 yen).
In addition to the above, there will be a work fee, so you should expect to pay around 20,000 to 30,000 yen.

The flow of home delivery repair is as follows.

1. Call Doctor Home Net
   Call 0120-49-85-00 (toll free) and explain the nature of the problem.
   Telephone reception hours are 9:00-21:00, 365 days a year.
2. Receive ID via SMS message
   You will receive a special page URL and ID for confirming shipping destination information via SMS.
3. shipping the computer
   We will ship your computer via Yamato Transport according to the instructions on the special page you received.
4. Estimate before work
   After confirming the symptoms and problems, you will be contacted with an estimate.
5. Receive computer and pay
   Payment will be made by cash on delivery upon receipt.

phone support

Telephone support allows you to discuss your problem over the phone.
You can also receive remote support via remote connection.

The basic fee for telephone support is 2,200 yen, so it is recommended if you want to solve a problem without spending too much money. It is suitable for cases such as solving questions about settings rather than physical failures.
If support is required, an additional fee will be added to the basic fee.

The flow of telephone support is as follows.

1. Call Doctor Home Net
   Call 0120-49-85-00 (toll free) and explain the nature of the problem.
   Telephone reception hours are 9:00-21:00, 365 days a year.
2. hearing
   Check if the issue can be resolved by phone or remote support.
   Depending on the nature of the problem, telephone/remote support or repair may be required.
3. For remote support: connect and work
   Work will be done via remote connection.
   No operation is required after connection.
4. payment
   Payment is made after the work is completed.
   Payment method is credit card.

What is the reputation of Doctor Home Net? Are computer repairs cheap? summary of

This time, we will introduce the computer repair specialty store “Doctor Home Net” was explained.

We recommend Dr. Home Net because you can request computer repair in a variety of ways and the prices are easy to understand.
If your computer is out of warranty, it may be expensive to have it repaired by the manufacturer, so it may be a good idea to consult a company like this.

Also, in the reviews on Doctor Home Net, there was an opinion that it was ``polite and easy to understand''. Therefore, we recommend it to those who want detailed and easy-to-understand explanations about computer repair.

One of the negative reviews was that they were concerned about the prices and attitude, but depending on the store or the person in charge, you may be concerned about how they respond. If you are concerned about the price, you have the option of getting a competitive quote.

Regarding Doctor Home Net's repair and support feesOfficial siteis clearly stated. Telephone consultation is also available, so if you're having trouble with something like ``my computer isn't working properly,'' ``I don't know how to set up my internet,'' or ``my smartphone is broken,'' it's a good idea to give them a call.