How to exchange photos between Windows 10 and 11 PC and iPhone, and solutions when you can't

This time, I will explain how to exchange photos between a Windows 10 or 11 computer and iPhone.

If you are trying to import photos taken with your iPhone to your computer but are unable to do so, or conversely, you would like to send images etc. from your computer to your iPhone and save them, please use this as a reference.

There are several ways to transfer photos and images between your iPhone and computer, so please read this and if you find one that seems possible in your environment, give it a try.

How to transfer photos from iPhone to computer, Windows 10, 11

There are several ways to transfer photos from iPhone to Windows 10 and 11 computers.

• How to transfer photos from iPhone to computer, Windows 10, 11 using iTunes
• How to transfer photos from iPhone to computer, Windows 10, 11 using Explorer
• How to transfer photos from iPhone to computer, Windows 10, 11 using an app

How to transfer photos from iPhone to computer, Windows 10, 11 using iTunes

We will explain how to use iTunes to transfer photos from iPhone to Windows 10 or 11 computer.

Follow the steps below to get iTunes and back up your photos.

[How to transfer photos from iPhone to computer, Windows 10, 11 using iTunes]

1. iTunes – Apple (Japan)Get the latest version of iTunes at
2. Connect your computer and iPhone with a cable
3. Follow the instructions to unlock your device
4. When "Do you trust this computer?" appears on the iPhone screen, select "Trust" or "Allow"
5. Synchronize

How to transfer photos from iPhone to computer, Windows 10, 11 using Explorer

If you want to transfer photos from iPhone to Windows 10 or 11, you can also use Explorer.

[How to transfer photos from iPhone to computer, Windows 10, 11 using Explorer]

1. Connect your computer and iPhone with a cable
2. Select "Allow" when "Do you want to allow this device to access your photos and videos?" appears on the iPhone screen.
3. Right-click “Start (Windows mark)” on your computer
4. Select "Explorer"
5. Right click on "Apple iPhone"
6. Select "Import images and videos"
7. Select "Review, organize, and group the items you want to import" or "Import all new items" and click "Next"
8. The photo is saved to your computer

How to transfer photos from iPhone to computer, Windows 10, 11 using an app

If you want to transfer photos from iPhone to Windows 10 or 11, you can also do so using an app.

For example, it may be a good idea to transfer images using cloud services such as Google Photos, email, or SNS apps.

You should be able to view the photos by downloading the above app on your iPhone, putting the photos you want to send to your computer into the app, and then using the application on your computer or logging into the corresponding account.

If you use email or SNS, you will probably send photos from the account you use on your iPhone to the account you use on your computer.

However, if you want to transfer many photos at once, it may be easier to use an app or cloud service than to send them by email.

Also, when using the app, you should be aware of the storage limit. For example, the free version of Google Photos has a storage limit of 15GB.

How to transfer photos from computer, Windows 10, 11 to iPhone

There are several ways to transfer photos from a Windows 10 or 11 computer to an iPhone.

• How to transfer photos from computer, Windows 10, 11 to iPhone using iTunes
• Can I transfer photos from my computer, Windows 10 or 11 to my iPhone using Explorer?
• How to transfer photos from computer, Windows 10, 11 to iPhone using an app

How to transfer photos from computer, Windows 10, 11 to iPhone using iTunes

If you want to transfer photos from a Windows 10 or 11 computer to an iPhone, there is a way to use iTunes.

[How to transfer photos from computer, Windows 10, 11 to iPhone using iTunes]

1. Connect your computer and iPhone with a cable
2. Launch iTunes
3. Select “Photos” on the left side of the iTunes screen
4. Select the folder with the photos you want to put in
5. Choose whether to sync all folders or selected folders.
6. Select "Apply"

Can I transfer photos from my computer, Windows 10 or 11 to my iPhone using Explorer?

If you want to transfer photos from a Windows 10 or 11 computer to your iPhone, you cannot use Explorer.

Conversely, you can transfer photos from your iPhone to your computer through Explorer, but it seems that you cannot transfer them from your computer to your iPhone using the same method. It seems that a guard is applied when copying and it doesn't work.

Therefore, use other methods to move photos.

How to transfer photos from computer, Windows 10, 11 to iPhone using an app

If you want to transfer photos from a Windows 10 or 11 computer to an iPhone, there is a way to use an app.

Just like when sending photos from your iPhone to your computer, it's best to use a cloud service app, SNS, or email app.

As an example, we will show you how to send photos from your computer to your iPhone using a cloud service called Dropbox.

[How to transfer photos from computer to iPhone using Dropbox]

1. Get a Dropbox account
2. Open Dropbox
3. Add a migration folder to Dropbox
4. Add the photos you want to transfer to Dropbox by dragging and dropping them
5. Install the Dropbox app on your iPhone
6. Log in with the same account as on your computer
7. You can check photos uploaded to your computer on your iPhone

Things to note when transferring photos from computer, Windows 10, 11 to iPhone without iTunes

If you want to transfer photos from your Windows 10 or 11 computer to your iPhone but don't want to use iTunes, you may want to use a cloud service such as Dropbox.

Some are available for free, so get an account and try transferring your photos.

In addition, there are some things to keep in mind when transferring iPhone photos from a Windows 10 or 11 computer without iTunes in this way:

1. It may take a while to upload

If you use a cloud service instead of iTunes to transfer photos, it may take a considerable amount of time depending on the amount to send.

1. May run out of capacity

When transferring photos from your computer to your iPhone, you need to be careful about the remaining capacity on your iPhone.

In particular, many photos and videos are large files, so your iPhone may run out of space. Also, when using cloud services, there may be capacity limitations.

1. It may not be displayed if the file is not sent as a playable file.

When sending photos from your computer to your iPhone, make sure that the files can be played on your iPhone.

Some of the images you import from your computer may be in a format that cannot be played on your iPhone.

Formats that can be played on iPhone include mp4, m4v, 3gp, mov, HEIF, JPEG, GIF, HEVC, PNG, RAW, TIFF, etc.

Can I transfer photos from my computer, Windows 10 or 11 to my iPhone using Bluetooth?

Unfortunately, if you want to transfer photos from your Windows 10 or 11 computer to your iPhone, you cannot use Bluetooth.

You can use Airdrop to share photos between a Mac PC and an iPhone, but Windows does not seem to support such a function. Also, if your smartphone is an Android rather than an iPhone, you can use Windows' Bluetooth sharing function, but it is not supported on an iPhone.

When transferring photos between a Windows computer and an iPhone, it is best to use Wi-Fi and cloud services instead of Bluetooth.

There are other methods introduced earlier, so please try them as well.

Causes and solutions when iPhone photos are not displayed on computer or Windows 10 or 11

If your iPhone photos are not displayed on a Windows 10 or 11 computer, it may be because the file format is not supported.

HEIF, which is the current iPhone image file format, may not be able to be opened depending on the Windows version. Therefore, it is best to use a compatible application or conversion service (such as "Apowersoft HEIC JPG Converter Free Software") or change the settings on your iPhone.

[How to change settings when transferring photos from iPhone to computer]

1. Open the iPhone's "Settings" app
2. Select "Photo"
3. In the "Transfer to MAC or PC" section, select "Automatic"

Causes and solutions when photos from iPhone cannot be imported to computer, Windows 10 or 11

If you are unable to import iPhone photos to Windows 10 or 11, there may be the following reasons.

• If you are using iTunes or Explorer, the cable may not be connected properly.
• “Trust” on the iPhone screen is not selected
• iPhone and computer versions are not up to date

Cable is not connected properly

If the cable connecting your computer and iPhone is not connected properly, you may not be able to import photos successfully.

Also, if you are unable to transfer photos even though the connection is correct, it is possible that the cable is not compatible with transfer.

Please note that there are some devices that can charge your iPhone but do not support data transfer.

“Trust” on the iPhone screen is not selected

If you are unable to import photos to your computer even though your computer and iPhone are properly connected, you may not be checking the message displayed on your iPhone's screen.

When you connect your iPhone to your computer, a message such as "Do you trust this computer?" may appear on your iPhone's screen.

If you do not select "Trust" for this, you may not be able to import photos from your iPhone to your computer.

iPhone and computer versions are not up to date

If you are having trouble transferring photos from your iPhone to your computer, it may be due to an older version. Please update your iPhone and computer to the latest version and try transferring photos again.

Summary of how to exchange photos between Windows 10 and 11 computers and iPhones

This time, we explained how to exchange photos between a Windows 10 or 11 computer and an iPhone.

Unlike Mac, Windows does not have functions such as AirDrop, but you can smoothly exchange photos using Explorer or using a cloud service.