I dropped my laptop, is it okay? Explanation if it does not start

If you drop your computer or laptop, the following problems may occur.

  • LCD failure
  • HDD or memory failure
  • It does not start
  • Failure of peripheral equipment

Even if there appears to be no damage to the main unit, internal parts or the HDD may be damaged.

This time, we will explain how to solve the problem when you drop your computer, so please use it as a reference.

Is it okay to drop my laptop? Is it vulnerable to impact?

In this section, we will explain the following:

  • Are laptops vulnerable to shocks?
  • How to check if there are any problems with your computer using error checking

The following items are explained in detail, so please use them as a reference.

Are laptops vulnerable to shocks?

Laptop computers themselves are made to be carried around, so they are not vulnerable to shocks.

However, some HDDs and SSDs that store computer data are not strong enough to withstand shocks, so there is a possibility that they may be damaged if dropped.

If you drop your laptop from a high place, you should be careful because if the bump is bad, the HDD may be damaged and data may be lost in the worst case scenario.

If possible, I would like to make backups on a regular basis.

How to check if there are any problems with your computer using error checking

If you drop your computer or laptop but it still powers on, we recommend that you perform an error check to make sure there are no problems.

[How to check errors on Windows]

  1. Right-click on "Start (Windows mark)".
  2. Select "Explorer".
  3. Select "PC".
  4. Right-click the drive in "Devices and Drives".
  5. Select Properties.
  6. Select the Tools tab.
  7. Select "Check" for error checking.
  8. Select "Scan Drive".

[How to check errors on Mac]

  1. Select "Applications" from Finder.
  2. Select Utilities.
  3. Select "Disk Utility".
  4. Select the appropriate disk.
  5. Select "First Aid".
  6. Select Run.

If you drop your computer, back it up just in case.

If you drop your computer or laptop and it still powers on, first make a backup.

The reason is that even if the power is turned on, it may suddenly break down.
It is also possible that your data will suddenly disappear one day due to damage to the internal parts of your computer or the HDD.

It is best to back up your computer as frequently as possible, but if you drop your computer without backing up, you should back it up immediately.

How much does it cost to repair my computer if I drop it?

If you drop your computer, the repair cost will vary depending on the type of damage or problem that has occurred to your computer.

For example, if the LCD screen is cracked, you may be required to pay for the parts as well as the labor costs.

Depending on the nature of the work, there will be a minimum labor charge of around 10,000 yen to around 30,000 yen, and in many cases parts costs will also be added.

The cost will also vary depending on whether the repair is done by the manufacturer or by a repair company.
You should expect to pay around 30,000 to 50,000 yen for a manufacturer, and around 30,000 yen for a repair company.

Also, if you have an additional warranty, it may cover malfunctions due to property damage, so be sure to check.

Causes and solutions when a computer malfunctions or does not start due to the shock of dropping it

This article explains how to resolve problems that occur due to the impact of dropping your computer.

  • Causes and solutions when hard disk or memory is damaged
  • Causes and solutions when the computer starts but does not proceed past the manufacturer logo
  • Causes and solutions when error messages are displayed

Causes and solutions when hard disk or memory is damaged

If you drop your computer and the hard disk or memory is damaged, a blue screen may occur, the computer may freeze, or data may be lost.

Check the hard disk for errors using the following method.

How to check if there are any problems with your computer using error checking

To diagnose memory failures in Windows, run "Windows Memory Diagnostics".

[How to perform Windows memory diagnosis]

  1. Select "Start (Windows mark)".
  2. Select Windows Administrative Tools.
  3. Select "Windows Memory Diagnostic".
  4. Select "Restart now and check for problems."

Causes and solutions when the computer starts but does not proceed past the manufacturer logo

If your computer was working normally before you dropped it, but when you start it up after dropping it, it won't start at the manufacturer's logo for a long time, then press and hold the power button once to force it to shut down.

Possible causes of the computer not starting from the manufacturer's logo include damage to the hard disk or poor connection between the motherboard and hard disk.

The impact of a drop may cause the connection between the motherboard and the hard disk to deteriorate, or a disconnection may occur, so it may be a good idea to check it once.

If the same symptoms still occur after checking, the hard disk may be damaged.

In this case, repair or replacement is required.

Causes and solutions when error messages are displayed

If you drop your computer and an error message appears, basically follow the instructions on the screen and wait.

For example, when you see the message "Press F1 to Resume, Strike the F1 Key to continue," press the F1 key.

If you see the message "CHKDSK is verifying", you can wait until the file is verified.

However, if "operation system not found" or "Hard Disk ERROR" is displayed, the HDD may be damaged.

Additionally, if your computer displays a blue screen, makes strange noises, or freezes repeatedly, physical damage may be causing the problem.
If you continue to start up your computer in this state, the situation may worsen, so force shut down.

In this case, consider repair or replacement.

Causes and solutions if your computer gets scratched after dropping it

This article explains the causes and solutions for scratches caused by dropping your computer.

  • Causes and solutions when the LCD is damaged
  • Causes and solutions if the outside is damaged
  • Causes and solutions when peripheral equipment is damaged

Causes and solutions when the LCD is damaged

If your laptop's LCD screen is damaged, cracked, or cracked, you will need to have it replaced or repaired.

Also, if the screen does not turn on even if there is no external injury, connect it to an external monitor, etc., and if the screen appears, the LCD may be damaged.

If the screen is not displayed even on an external monitor, there is a possibility that a component or power supply unit inside the computer is malfunctioning, and repair is necessary.

Causes and solutions if the outside is damaged

If the outside of your computer/laptop is damaged, please be careful as it may affect the wiring, etc.

For example, if the exterior is cracked, damaged, or peeling off, there is a possibility that a disconnection may occur internally.

In such cases, it may be a good idea to consider repairs before the situation worsens.

We recommend that you make a backup before repairing just in case.

Causes and solutions when peripheral equipment is damaged

If you drop any peripherals connected to your computer or laptop, they may also malfunction.

If a peripheral device does not work, it may be due to a poor connection between the computer and the peripheral device due to the impact of the drop, so it is a good idea to reconnect the device firmly.
If it does not work even after connecting it to the computer again, there may be a malfunction.

If your mouse or keyboard is physically damaged and no longer works, you will need to replace it.

Causes and solutions when the screen does not turn on or there are lines after dropping the computer

This article explains the causes and solutions for cases where the screen does not turn on or lines appear after dropping the computer.

  • Causes and solutions when the screen does not turn on after dropping your computer
  • Causes and solutions when lines appear on the screen after dropping your computer

Causes and solutions when the screen does not turn on after dropping your computer

If you drop your computer and the screen won't turn on, the first possibility is that the LCD is broken.
If the screen is displayed when connected to an external monitor, it means that the LCD is broken and needs to be repaired or replaced.

If the screen is not displayed even when connected to an external monitor, there is a possibility that the main unit or power supply unit is malfunctioning.

If lines appear on the screen, please refer to the items below.

Causes and solutions when lines appear on the screen after dropping your computer

If you drop your computer and see lines on the screen, there may be a problem with the LCD, graphics board, or motherboard.

If the line is displayed even when the BIOS is running, there is a high possibility that there is a problem with the main unit, not the software.

BIOS is a program that can be started by pressing the BIOS startup key (F2 key, Delete key, etc. depending on the manufacturer) when the manufacturer's logo is displayed when the computer is started.

In particular, if you notice lines appearing on the screen after dropping your laptop, the LCD or components may have been damaged by physical impact.
In this case, consider repairing or replacing the LCD or parts.

You can also isolate the cause to some extent by connecting to an external monitor and checking.
If you connect to an external monitor and no lines appear on the screen, the LCD panel is most likely malfunctioning.
On the other hand, if lines are displayed on the screen even when connected to an external monitor, the cause may be a malfunction in the motherboard, etc.
In such cases, it is best to have the manufacturer or repair company investigate the details.

I dropped my laptop, is it okay? Summary of explanations if it does not start

This time, we will explain what to do if you drop your laptop.

Although the computer itself is not fragile, the internal hard disk may be damaged.
Laptop computers in particular are often dropped from high places because they are so convenient to carry.

When a problem occurs due to physical damage, as in this case, the solution is often to repair or replace, as the parts are often broken.
In such cases, not only the LCD and main unit, but also the hard disk may be damaged and data may be lost.

In addition to dropping your computer, data may also be damaged due to water spills or other reasons.
Keeping in mind that such an accident may occur, you should make frequent backups.

Backing up your computer is important because even if your computer is damaged, you can prevent damage to your work if the data remains.

Even if you drop your computer without backing it up, you should back it up as soon as possible if you can turn it back on.

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