Causes and solutions for 0x8004010f error in Outlook

This time, we will explain the "0x8004010f" error that can occur in Outlook.

When this error occurs,

"0x8004010F: Outlook data file cannot be accessed."

"0x8004010F: The operation failed. The object was not found."

A message like this will be displayed and you will be unable to send or receive emails.

If such an error occurs, the following may be the cause:

• Outlook profile is corrupted
• Data files are corrupted or deleted
• The location where the data is saved has changed
• There are inconsistencies in Outlook settings and data files.

Thus, the 0x8004010f error is an error that occurs due to Outlook not being able to access files in the database.

This article explains the causes and solutions for the 0x8004010f error mentioned above, so please refer to it.

What causes the 0x8004010f error on Windows 10 or Windows 11? This is the answer

If the 0x8004010f error occurs on Windows 10 or Windows 11, the following may be the cause:

• Outlook profile is corrupted
• There is a problem with the data file
• The location where the data is saved has changed
• There are inconsistencies in Outlook settings and data files.

Let's take a closer look at each cause below.

Outlook profile is corrupted

A corrupted Outlook profile can cause the 0x8004010 error.

Profiles include user information such as Outlook account settings and data file locations, as well as address book settings and email sorting rules.

In such cases, creating a new profile may solve the problem.

→Create a new profile

There is a problem with the data file

If you receive the 0x8004010 error, the data file may have become corrupted or deleted.

Outlook data files are files with the extension ".pst".

Please note that if this data is deleted, the received email data will also be deleted.

The location where the data is saved has changed

The 0x8004010f error may occur if data with the file type "Outlook Data File" (with the extension ".pst") is not found in the "Outlook Files" folder.

If you have moved your Outlook data file for some reason, move it back to its original folder and, if necessary, configure the data file reload settings (Create a new profile).

There are inconsistencies in Outlook settings and data files.

The 0x8004010f error can occur if there is an inconsistency in Outlook settings and data files.

An example of inconsistency is when OneDrive and Outlook are used on multiple PCs.

In such a case, please refer to the items below and try moving the data file.

→If an error such as 0x8004010f occurs when using OneDrive

Repairing Outlook 0x8004010f error, how to solve it

There are several ways to resolve the "0x8004010f" error in Outlook.

• Reset your email account
• Create a new profile

In this way, the 0x8004010f error can often be resolved by resetting your account or creating a new profile as described above.

Please try resetting your email account and if the situation does not improve, try creating a new profile.

Reset your email account

Resetting your email account may resolve the "0x8004010f" error.

Here's how to reset your Outlook email account:

[Steps to reset email account]

1. Start Outlook.
2. Select the File tab.
3. Select “Account Settings”.
4. Select the account you want to reset from the "Mail" tab.
5. Select "Delete".
6. Select "Yes".
7. Select New.
8. Enter your email address.
9. Enter your password.
10. Select "Connect".
11. When you see "Account setup completed", select "OK".
12. Return to "Account Settings".
13. Select your newly created account.
14. Select "Change".
15. Configure option settings in "POP Account Settings".
16. Select Next.
17. Select Done.
18. Select Close.

Create a new profile

If creating an email account did not resolve the issue, creating a new profile may resolve the issue.

The steps to create a new profile are as follows.

[Steps to create a new profile]

1. Select "Start (Windows mark)".
2. Select "Control Panel".
3. Select "User Account".
4. Select "Mail".
5. Select View Profile.
6. Select Add.
7. Enter "Profile Name".
8. Select OK.
9. Select "I want to set up email and other services myself."
10. Select Next.
11. Select "POP or IMAP".
12. Select Next.
13. Select "Existing Outlook Data File".
14. Select "Browse" and select your Outlook data file.
15. Select the file with the extension ".pst".
16. Select OK.
17. Select Next.
18. Select the profile you created as the "always use profile".
19. Select OK.

If an error such as 0x8004010f occurs when using OneDrive

If you encounter 0x8004010f or Outlook cannot start when using OneDrive and Outlook, saving the Outlook PST file to a different location may solve the problem.

[Steps to save Outlook PST file in another location]

1. Start Outlook.
2. Select the File tab.
3. Select “Account Settings”.
4. Select the Data Files tab.
5. Select Open file location.
6. Close Outlook once.
7. Go back one file path from the file path you opened earlier.
8. Copy the folder called "Outlook Files".
9. Paste the copied folder into the folder that is not backed up in OneDrive.
10. Make a note of the folder location.
11. Start Outlook again.
12. Select the File tab.
13. Select “Account Settings”.
14. Select the Email tab.
15. Select "Change Folder".
16. Select "New Outlook Data File".
17. Select the PST file from among the "Outlook files" that you pasted in the folder that was not targeted for OneDrive backup earlier.
18. Select OK.
19. Select the Data Files tab.
20. Select the configured file and select "Set as Default".
21. Once you have confirmed that emails can be sent and received correctly, delete the previous PST file.

In this way, if you are using OneDrive and are experiencing problems with Outlook or the "0x8004010f" error, the problem may be resolved by moving the PST file using the solutions above.

If you get 0x8004010f error in Office365

If you are using Office 365 and encountering the 0x8004010f error, there may be an inconsistency between your Outlook account settings and data files.

In such cases, the problem may be resolved by resetting your email account by referring to the items below, so please try that.

→Reset your email account

If 0x8004010f error occurs in Outlook2016

If the 0x8004010f error occurs in Outlook 2016, the link between Outlook account settings and data files may not be set properly.

In this case, try the following methods.

[What to do if 0x8004010f error occurs in Outlook 2016]

1. Start Outlook.
2. Open "Account Settings".
3. Select your account.
4. If the bottom of the message "For the selected account, new messages will be delivered to" is blank, try the following steps:
5. Select "Change Folder".
6. Select Inbox.
7. If the folder path is displayed in the space that was blank earlier, you are done.

If the problem persists, it may be a good idea to recreate your account and link your data files to it.

→Repairing Outlook 0x8004010f error, how to solve it

If 0x8004010f error occurs in Outlook 2019

If the 0x8004010f error occurs in Outlook 2019, like Outlook 2016, the account settings may not be linked correctly.

Therefore,How to deal with the above itemsIn some cases, running this will solve the problem.

If the issue persists, try the following workarounds:

[What to do if the 0x8004010f error does not resolve in Outlook 2019]

1. Start Outlook.
2. Open "Account Settings".
3. Select your account.
4. If the bottom of the message "For the selected account, new messages will be delivered to" remains blank, please follow the steps below:
5. Right-click your mailbox inbox.
6. Select Create Folder.
7. Let's assume the folder name is "1".
8. Select the File tab.
9. Select “Account Settings”.
10. Select "Change Folder".
11. Select "New Folder".
12. Enter the folder name ("1").
13. Select OK.
14. Once you have confirmed that the "1" folder is displayed on the "Select Folder" screen, select "OK".
15. Check if you can receive email.
16. Once the reception is complete, open your account settings again.
17. Select "Change Folder".
18. Select Inbox.
19. Select OK.

Once the issue is resolved and the work is complete, you can delete the "1" folder under "Inbox".

If 0x8004010f error occurs in Outlook 2021

If the 0x8004010f error occurs in Outlook 2021, as in 2016 and 2019, it is a good idea to check whether there are any problems with the linking of data files and account settings, and take the corrective action.

Also, try resetting your email account or creating a new profile.

→If 0x8004010f error occurs in Outlook2016

→If 0x8004010f error occurs in Outlook 2019

→Create a new profile

→Reset your email account

Summary of causes and solutions for not being able to send or receive emails due to 0x8004010f error in Outlook

This time, we explained the "0x8004010f" error that occurs in Outlook.

There are many causes for the 0x8004010f error, such as data file loss, corruption, inconsistency, and profile corruption.

When the 0x8004010f error occurs, you may be panicking because you can't send or receive emails, but let's calm down and find the causes one by one and deal with them.